ICB: DOCUMENT MANAGEMENT SYSTEM (DMS)
Zemen Bank S.C.
Procurement Ref. No: ZB/16/26
Scope: Design, Supply, and Implementation of a Document Management System.
1. Understanding the “Two-Stage” Process
In a two-stage bidding process, the bank first evaluates the technical merits and solution design without looking at the price.
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Current Requirement: Submit your Technical Proposal ONLY.
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Objective: To ensure the proposed software architecture, security, and scalability meet the bank’s rigorous standards before financial negotiations begin.
2. Critical Deadlines & Schedule
| Milestone |
Date |
Time (Local) |
| Document Collection |
Starting Now |
Office Hours |
| Technical Submission Deadline |
April 23, 2026 |
5:00 PM |
| Technical Bid Opening |
April 24, 2026 |
9:00 AM |
3. Document Collection & Payment
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Non-refundable Fee: Birr 230.00 (Including VAT).
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Payment Method: Cash deposit at any Zemen Bank branch.
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Account Number: 1031710004707010.
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Pickup Hours: Monday–Friday (8:30 AM – 5:00 PM) and Saturday (8:30 AM – 12:00 PM).
4. Submission & Contact Details
Bids must be hand-delivered to the Bank’s Headquarters:
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Location: Zemen Bank HQ, 15th Floor.
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Address: Sengatera, Ras Abebe Aregay Street, Addis Ababa.
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Department: Procurement & Contract Management Department.
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Telephone: 0115570977 / 0115573525.
5. Technical Strategy for Bidders
To succeed in a Zemen Bank ICB, your technical proposal should highlight:
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Security & Encryption: Being a bank, they will prioritize SOC2 compliance, data encryption at rest, and role-based access control (RBAC).
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Integration Capabilities: How the DMS will interface with their Core Banking System (likely Oracle FLEXCUBE or similar).
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Search & AI: Features like Optical Character Recognition (OCR) for Amharic/English documents and automated indexing.
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Scalability: The ability to handle millions of records as the bank expands.